James J. Peters VA Medical Center
VA Mobile Health Provider Program
Jeanne Chartier has served as a nurse practitioner treating Veterans and patients at the James J. Peters VA Medical Center in Bronx, New York for more than two decades.
Last year, she received one of over 11,000 mobile devices (tablets) deployed by VA to more than 30 medical facilities across the country as part of the VA Mobile Health Provider Program. Today, Chartier regularly uses her tablet as a valuable tool to help her tackle the variety of tasks she performs every day. Whether it is running a Cancer Survivorship Clinic, managing cases or serving on the hospital's Tumor Board, Chartier uses the mobile device to instantly access necessary information. "The other day I was talking with a pharmacist, and we wanted to know the specific side effects of a certain medication. With my mobile device, I was able to find the answers to all of our questions right there," Chartier said.
The tablets offer care teams immediate access to real-time clinical information and easy access to medical tools and applications (apps). Public and VA-developed apps provide a variety of options and resources when looking up medications, prognoses and other medical information. The devices are equipped with access to the VA network through Virtual Private Network (VPN) capabilities, in the medical center as well as off-site.
"It's a great tool for me, especially at home. I use it when I'm considering a patient's condition and want to look up their information quickly or deciding what the next steps for my upcoming meetings should be," Chartier said. "My device enables me with access to the VA network wherever I am, supporting me with information when I need it."
As the program evolves over the course of the next year, so will the opportunities to use mobile technology to improve Veteran care. VA will be releasing a series of mobile apps that will allow for mobile-optimized access to real-time VistA/CPRS information to inform clinical decisions. These VA-developed apps will enable VA care teams to write progress notes, enter a subset of orders, and complete other clinical tasks, as well as support specific common workflows. Read more about how other VA care teams are using mobile devices to enhance patient care.