Mental Health - James J. Peters VA Medical Center
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James J. Peters VA Medical Center

 

Mental Health

If you qualify for VA health care, you can get high-quality mental health services as part of your benefits. You may also be able to get care for certain mental health problems even if you don't have VA health care.

 

May is Mental Health Awareness Month

Now more than ever, the James J. Peters VA Medical Center is committed to providing high-quality mental health care while keeping Veterans safe from exposure to the coronavirus.

To help reduce the risk of infection at the facility, JJP VA Medical Center asks that Veterans use VA’s online resources for routine or non-urgent mental health care and questions. This will help protect Veterans from contracting COVID-19 while enabling providers at JJP VA Medical Center to focus on care for Veterans with the most acute needs. The Bronx VA mental health team wants you to know that we are here for you. If you would like to speak with a mental health professional please alert your primary care provider or call: 718-584-9000 x3705.

“Due to COVID-19 precautionary measures, and out of concern for our local Veterans, we are honoring current physical distancing guidelines,” said Margaret B. Caplan, Medical Center Director. “Through VA’s virtual care tools, we are able to leverage available technology to make sure that our patients and staff are as safe as possible during this time.”

VA offers Veterans a variety of at-home resources including the following:

Telephone or Video Appointments – Veterans should maintain their existing mental health appointments — and may receive care at home — using VA Video Connect on their computer, smartphone or tablet. To set up telephone or video appointments, Veterans can send their health care provider a secure message on My HealtheVet by visiting http://www.myheath.va.gov. Veterans can learn more about VA Video Connect at http://www.mobile.va.gov/app/va-video-connect or use the quick response (QR) code (QR) below.

QR Code for VA Vieo Connect

Prescription Refills and Safety – Veterans should continue taking all medications as prescribed and talk to their mental health provider if they have any concerns. Veterans may request prescription refills and order shipments of medications to their homes using My HealtheVet or the Rx Refill mobile app which can be downloaded at http://www.mobile.va.gov/app/rx-refill. VA’s Safe Home Environment handout provides information on safely storing medications in the home.

Mental Health Information and Resources – VA provides information on ways for Veterans and their families to maintain and enhance their mental health and well-being during the COVID-19 outbreak. Information about managing stress and anxiety, as well as mental health resources, are available at http://www.mentalhealth.va.gov/coronavirus/resources.

Text Message Reminders – Veterans can use Annie’s Coronavirus Precautions protocol to send automated text messages with information about COVID-19. This application helps Veterans monitor their symptoms and can assist those who need to contact their VA facility for care. Veterans may enroll in the app at http://www.mobile.va.gov/annie.

Mental Health Month – This May, VA is observing Mental Health Month by emphasizing that “Now Is the Time.” Even during the coronavirus outbreak, Veterans can still prioritize their mental health. Veterans and their families can visit http://www.MakeTheConnection.net/MHM to learn more about mental health resources and hear stories of recovery from other Veterans.

VA Video Connect is a VA solution that enables Veterans to meet with their VA healthcare providers in a virtual medical room using encrypted video to ensure the session is secure and private. It allows Veterans to see and talk to their healthcare team from anywhere, making VA healthcare more convenient and reducing travel times for Veterans, especially during the COVID- 19 pandemic.

Veterans will need the following:

VA Health App • Wi-Fi or internet connection
• An active email and password to get into your email
• Smartphone, iPad, laptop or desktop computer
• iPhone/iPad users will need to download the VA Video Connect app from the Apple App Store.

For assistance, please call:

• The Bronx Telehealth Department at 718 584 9000 ext. 1442 or 3737, Monday through Friday from 8:00 a.m. to 4:30 p.m.

• VHA Telehealth Technology Help Desk (866) 651-3180 or (703)-234-4483, Monday through Saturday from 7:00 a.m. to 11:00 p.m.

For more information on ways for Veterans to maintain and enhance their mental health and well-being during the COVID-19 outbreak, visit http://www.mentalhealth.va.gov/coronavirus.

Contact Info

Location

  • James J. Peters VA Medical Center

Contact Number(s)

  • 718-584-9000 Ext. 5172

Hours of Operation