As of Wednesday, April 1,
2020 8:35 AM EDT
COVID -19 UPDATE
Letter to our Veterans regarding coronavirus (COVID-19).
The CDC and VA are committed to reducing the spread of the flu and COVID-19. If you have a fever, cough, shortness of breath – please stay home and contact your primary care provider. Tell them about how you are feeling and any recent travel you or members of your household have taken. They will be able to discuss your appointment options and answer any questions you may have. For more information about the Coronavirus, please visit: https://www.va.gov/coronavirus/.
JJPVAMC has made the decision to postpone elective procedures and cancel all non-urgent visits immediately. All Primary Care appointments have been reviewed and if clinically appropriate, converted to virtual modalities. Our Veterans have been encouraged to secure message, telephone call, and if needed a video visit will be arranged. Our Veterans are being asked not to walk into any clinic without an appointment and to contact the facility before visiting.
As part of this process, anyone who enters the medical center will be pre-screened and provided a facemask to wear.
The screening consists of three questions:
- Do you have a fever or worsening cough or shortness of breath or flu-like symptoms?
- Have you or a close contact traveled to an area with widespread or sustained community transmission of COVID-19 within 14 days of symptom onset?
- Have you been in close contact with someone, including health care workers, confirmed to have COVID-19?
Veterans and staff are encouraged to take everyday preventive actions to avoid being exposed to the virus:
- Wash your hands often with soap and water for at least 20 seconds.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Stay home if you are sick or becoming sick.
- Use an alcohol-based hand sanitizer that contains at least 60% alcohol.
- If you have symptoms or have been exposed to someone with symptoms, call the VA before going to the facility.
Visitors to the JJPVAMC CLCs will be restricted to those Veterans in hospice with access determined on a case-by-case decision. The families of all JJPVAMC CLC residents have all been contacted related to this policy. To enable family members to communicate and see their loved ones within the JJPVAMC CLC, if they do not have a smart phone, they are being provided a VHA tablet to enable them to facetime the CLC resident. JJPVAMC CLC will be limiting admissions to Veterans who are already in a VA facility. No admissions are permitted from the community.
Our Spinal Cord Injury (SCI) unit is also exercising restrictions. The SCI/D Hub and Spokes system provides care to high risk populations for COVID-19 including Veterans requiring acute, sustaining, outpatient, home care, long stay, short stay or hospice services. Various strategies to mitigate exposure to, and transmission of COVID-19, to these populations is critical. For that reason, out of an abundance of caution, admissions to SCI/D units will include only those Veterans that absolutely need to be admitted, such as an acute injury or illness. All elective admissions including annual evaluations are to be postponed until a later date. We are utilizing virtual visits at the bedside or patient rooms. We are actively screening anyone entering the unit, per established guidance.
As new information becomes available, it will be shared.
Also please note that group events on our calendar are all postponed until further notice.
How to apply for VA health care benefits:
• Apply online at www.va.gov
• Apply by phone at 877-222-VETS.
• Apply by mail to:
Health Eligibility Center
2957 Clairmont Road, Suite 200
Atlanta, Georgia 30329
Information on VA Burial Benefits can be found at https://www.va.gov/burials-memorials/.
Veteran Wellness While at Home During the Coronavirus Crisis
• List of remote wellness resources compiled by the Office of Patient Centered Care to help support Veteran health and well-being in the home.
Inclement Weather in the Local Commuting Area
During severe weather conditions, hurricanes and large snowstorms, patients are encouraged to call their VA Medical Center or outpatient clinic to reschedule appointments if necessary. Patients will be informed of clinic closings and appointment rescheduling.
You are encouraged to be aware of weather conditions, keep your gas tank full and keep an emergency supply kit on hand. It is important to prepare your family for unexpected disasters and emergencies. Visit
to learn about preparedness kits, family emergency plans and more. For VA updates and the latest VA emergency response information, visit our site often
My HealtheVet is a free online personal health record that allows registered users to electronically access their VA medical information from any Internet connection which can be very helpful during an emergency situation. Sign up today at