About the Program

All medication refills and renewals are now made through our mail-out pharmacy. Veterans who use this system agree that it is very accurate and convenient. Your prescriptions are delivered right to your mailbox. You can refill by phone, mail, Internet or use the pharmacy drop box.

Services Offered

Automated Refill Line

Use a touch-tone phone to call one of the toll-free numbers. If you don't have a touch-tone phone, a rotary phone with a pulse/tone switch can also access the system. Once you connect, move the pulse/tone switch to tone. Have your prescription number and social security number ready for the call.

1. After you dial, wait for the automated attendant to answer.
2. Enter your full social security number followed by the # key. Wait for an answer.
3. Press 2 for Pharmacy Options.
4. Press 1 for refills followed by the prescription number and the # key. To refill additional prescriptions, press 1 and repeat the process.
5. Press 2 to check prescription status followed by the prescription number and the # key.

If you are using the automated telephone refill system, all refills should be ordered at least ten days prior to when the refill is due to insure prompt processing and delivery time. If you wait until the end of the call, you will have the opportunity to speak with a live person.

Mail Your Refill

Internet Refill

Prescriptions may also be filled online using VA's My HealtheVet program. You will need a user id and password to log in. If you do not have one, you can easily get one by creating your personal profile.

Drug Information

Please visit My HealtheVet for information about your prescriptions. You can also visit the VA National Formulary website  for drug information.

Hours

Inpatient Pharmacy: 6:30am thru midnight, 7 days a week
Outpatient Pharmacy, Room 1B-04: Monday - Friday 9am-6:00pm
Pharmacy Administration, Room 1B-12

All pharmacy services, except for inpatient pharmacy, are closed on weekends and all federal holidays.