Our administrative hours of operation are Monday through Friday, 8:00 a.m. - 4:30 p.m. Emergencies are seen 24 hours a day, 7 days a week. Please review our visitor information page.
If you come to visit a patient, there is ample free parking on our grounds. The medical center is also convenient to get to by public transportation. See our travel directions. You may also wish to review our visiting hours and policies page.
If you would like to send a card, gift or flowers to a patient, the mailing address is:
Patient Name (Patient Room Number)
c/o James J. Peters VA Medical Center
130 West Kingsbridge Road
Bronx, New York 10468
For the location of an inpatient or his/her phone number, call the medical center at (718) 584-9000.
Please contact our VA Nurses HelpLine at 1-800-877-6976. This service is available 24 hours, 7 days per week if you need medical advice or have a question about your medication.
If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient representatives. Their contact information is available on our customer service page.
To speak with someone in compensation and pension, call us at:
If you need to get information from your medical records, please contact our Release of Information Office.
VA has established an inquiry routing and information system which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.
Former Prisoners Of War
Our Former Prisoners Of War Advocate can provide special assistance to former POWs. Contact Mr. Wade Hathaway, Former POW Advocate, at 718-584-9000 x5176 or visit Room 6C-50A in the Medical Center.
Members of the news media should contact Jim Connell at (718) 584-9000 x6620, or Alfred Hong at (718) 584-9000 x6515.
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