Our administrative hours of operation are Monday through Friday, 8:00 a.m. - 4:30 p.m.  Emergencies are seen 24 hours a day, 7 days a week.  Please review our  visitor information page.

Contacting a Patient

If you come to visit a patient, there is ample free parking on our grounds. The medical center is also convenient to get to by public transportation. See our travel directions. You may also wish to review our visiting hours and policies page.

If you would like to send a card, gift or flowers to a patient, the mailing address is:

Patient Name (Patient Room Number) c/o James J. Peters VA Medical Center 130 West Kingsbridge Road Bronx, New York 10468

For the location of an inpatient or his/her phone number, call the medical center at:
(718) 584-9000

Telephone Care

Please contact our VA Nurses HelpLine  at 1-800-877-6976. This service is available 24 hours, 7 days per week if you need medical advice or have a question about your medication.

Schedule an Appointment

To schedule an appointment, please contact us at any of the numbers listed on our appointments page, or visit My HealtheVet.

Patient Representative

If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient representatives. Their contact information is available on our customer service page.

Compensation and Pension

To speak with someone in compensation and pension, call us at:
(718)584-9000 x5278

Release of Information

If you need to get information from your medical records, please contact our Release of Information Office.

Inquiry Routing and Information System

VA has established an inquiry routing and information system which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.

News Media

Members of the news media should contact Jim Connell at (718) 584-9000 x6620, or Alfred Hong at (718) 584-9000 x6515.

Webmaster

To report problems with this website, please contact the Webmaster.